Introduction & Purpose of this Policy
Aussie Investments Pty Ltd (‘We4u Estate Agents’) provides real estate services including renting, Sale, Home & Land Sale and purchase and Off the plan Project marketing.
Personal pronouns: except where the context otherwise provides or requires:
What is personal information?
Personal information is any information that can be used to identify you. This includes any information or an opinion about you (including information or an opinion forming part of a database), whether true or not, and no matter how the information or opinions are recorded. The information may be collected from you directly or provided to us by another party.
Why do we collect personal information?
We collect personal information from you for the following purposes:
We may also collect, hold, use and/or disclose personal information if you consent or if required or authorised under law.
What personal information do we collect?
We collect personal information that is reasonably necessary for one or more of its functions or activities.
The type of information that we collect, and hold may depend on your relationship with us. For example:
Candidate: if you are a candidate seeking employment with us, we may collect and hold information including your name, address, email address, contact telephone number, gender, age, employment history, references, resume, medical history, emergency contact, taxation details, qualifications and payment details.
Customer: if you are a customer of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, gender, age and home address.
Supplier: if you are a supplier of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, business records, billing information, information about goods and services supplied by you.i
Sensitive information: we will only collect sensitive information where you consent to the collection of the information and the information is reasonably necessary for one or more of the Company’s functions or activities. Sensitive information includes, but is not limited to, information or an opinion about racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, membership of a trade union, sexual preferences, criminal record, health information or genetic information.
If you feel that the personal information that we are requesting at any point is not information that you wish to provide, please feel free to raise this with us.
An employee record is a record of personal information relating to the employment of an employee. Examples of personal information relating to the employment of the employee include, but are not limited to, health information and information about the engagement, training, disciplining, resignation, termination, terms and conditions of employment of the employee.
How do we collect and hold personal information?
We must collect personal information only by lawful and fair means. We will collect personal information directly from you if it is reasonable or practicable to do so.
We may collect personal information in a number of ways, including without limitation:
When we collect personal information about you through publicly available information sources, such information will be managed in accordance with the APPs.
Unsolicited personal information is personal information that we receive which we did not solicit. Unless we determine that we could have collected the personal information in line with the APPs or the information is contained within a Commonwealth record, we must destroy the information to ensure it is de-identified.
How do we use your personal information?
We will not use your personal information for any purpose for which you would not reasonably expect us to use it for. Additionally, we will not disclose your sensitive information without your consent, unless there is a need to disclose such information in accordance with the Privacy Act or to comply with any other regulatory requirement.
Is personal information used for direct marketing?
We may use or disclose personal information (other than sensitive information) about you for the purpose of direct marketing (for example, advising you of new goods and/or services being offered by us).
We may use or disclose sensitive information about you for the purpose of direct marketing if you have consented to the use or disclosure of the information for that purpose.
You can opt out of receiving direct marketing communications from the Company by contacting the Privacy Officer in writing at email@example.com, where available, accessing the Company’s website and unsubscribing appropriately.
You are not obliged to give us your personal information. If you would like to access any of our services on an anonymous basis or using a pseudonym, we will take reasonable steps to comply with your request. However, we will require you to identify yourself if:
Please be aware that your request to be anonymous or to use a pseudonym may affect our ability to provide you with the requested services. For example, your ability to bid for a property at auction.
You acknowledge and agree that we may disclose your personal information for any of the purposes for which it is was collected, as indicated under paragraph 4 of this policy, or where it is under a legal duty to do so.
Disclosure will usually be internally and to related entities or to third parties such as contracted service suppliers.
Before we disclose personal information about you to a third party, we will take steps as are reasonable in the circumstances to ensure that the third party does not breach the APPs in relation to the information.
Access to your personal information
If we hold personal information about you, you may request access to that information by putting the request in writing and sending it to the Privacy Officer. We will respond to any request within a reasonable period, and a charge may apply for giving access to the personal information.
There are certain circumstances in which we may refuse to grant you access to the personal information. In such situations we will give you written notice that sets out:
Correction of your personal information
If we hold personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading, we must take steps as are reasonable to correct the information.
If we hold personal information and you make a request in writing addressed to the Privacy Officer to correct the information, we must take steps as are reasonable to correct the information and we will respond to any request within a reasonable period.
There are certain circumstances in which we may refuse to correct the personal information. In such situations we will give you written notice that sets out:
If we correct personal information that it has previously supplied to a third party and you request us to notify the third party of the correction, we will take such steps as are reasonable to give that notification unless impracticable or unlawful to do so.
Integrity and security of your personal information
If we hold personal information, it no longer needs the information for any purpose for which the information may be used or disclosed, the information is not contained in any Commonwealth record and we are not required by law to retain the information, it will take such steps as are reasonable in the circumstances to destroy the information or to ensure it is de-identified.
You have a right to complain about our handling of your personal information if you believe we have breached the APPs.
If you wish to make such a complaint to us, you should first contact the Privacy Officer in writing. Your complaint will be dealt with in accordance with our complaints procedure and we will provide a response within a reasonable period.
If you are unhappy with our response to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner.
Privacy Officer contact details:
Our Privacy Officer can be contacted in the following ways:
- Telephone number: 02 9676 6808
- Email address: firstname.lastname@example.org
- Postal address: PO BOX 76, Seven Hills NSW 1730
INTERNET PRIVACY STATEMENT
This privacy statement concerns this website which is owned and operated by We4U Estate Agents.
Any personal information gathered from users of the We4U Estate Agents ’s website is for the sole use of communicating with our clients and audience
In using this website, you may be asked to disclose personally identifiable information when you:
- Send us your inquiries, comments, suggestions or feedback
- Register for any services offered on this site
- Subscribe to our automatic database updating system
- Request sales and advertising information
In all cases of receiving your personal information, we assure you that information will be held in the upmost promise of confidentiality. Users of this website are promised the strictest confidentiality of personal information, and We4U Estate Agents will remove personally identifiable information from its current operational systems upon request. Personal information obtained from users is securely stored and access is restricted to authorised We4U Estate Agents personnel only, ensuring that your personal information is secure, protected and safeguarded.
The information We4U Estate Agents receives from users enables the provision of better services that are tailored to your needs. Information gathered is analysed and changes are made to the business in order to make our services more relevant to today’s market. Identifiable characteristics and the users name remain anonymous.
Information accumulated is used to respond to your needs and provide service beyond expectations to our market. Your email address will only be recorded if you send us a message electronically and will only be used for the purpose for which you have provided. Personally identifiable content will not be in use for any other purposes and not accessible to any other third party unless unequivocally communicated on the submission of information. Access to your information is restricted to We4U Estate Agents ’s personnel only and you are assured complete privacy of information you wish to disclose, however where it is necessary for law enforcement purposes or where it is believed to be threat to a person’s health or safety we may need to disclose your personal information to third parties as required from us by the law. We4U Estate Agents assumes no responsibility for information and content of third party websites from which our properties are featured upon.
By accessing and using We4U Estate Agents ’s website, you are agreeing to the following clauses:
We4U Estate Agents believe that the information contained in this website is correct. However, no representation or warranties of any nature are given, intended or implied and you should rely on your own enquires to determine the accuracy of material available on this website.
The information contained on each individual property for sale or for rent has been gathered from the vendor or landlord of the property and professional service providers. We cannot verify its accuracy either way. Prospective purchasers or tenants must rely on their own enquiries and should verify accuracy of information before proceeding with a purchase or lease.
Please note, the material available is general information only, and is subject to change without notice. The information held within this website should not be relied on as a substitute for legal, financial, real-estate or other expert advice. We4U Estate Agents disclaims all liability, responsibility and negligence for direct and indirect loss or damage suffered by any person arising from the use of information presented on this website or material that arises from it.
All material available from We4U Estate Agents ’s website is copyright material under the ownership of We4U Estate Agents. Aside from fair dealing permitted by the Copyright Act 1968, visitors are granted permission to download or display this website’s material for private purposes only, in keeping that they abide with the disclaimer above. For use of copyright material beyond privacy or research purposes, a written expression of the request of permission must be sought from We4U Estate Agents ’s. if permission is given by We4U Estate Agents, material may be reproduced with the copyright owner’s name and interest acknowledged. Upon the reproduction of information, it is your assumed responsibility to ensure the accuracy of material at any time, as it is subject to change without notice as outlined above.